Luv Stationery And It Solutions Ltd

Computer Services in Bradford (West Yorkshire)

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C/o Miss Asiya Bibi
46 Houghton Place
Bradford
West Yorkshire
BD1 3RG

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Very bad service

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Quality

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Bought a Dell U2715H 27-Inch monitor from "Luv Stationery And IT Solutions Ltd", on the 29th Nov 2016 (they were selling it as Amazon Prime sellers). I get a call a week later saying they will send a superior monitor, the Dell UP2716D, since they'd ran out of stock for the U2715H. I said ok, and this was on the 5th of December, already after the due date, should have arrived on the day before. So by the 9th of Dec nothing had been delivered yet, so I contact them and submitted a bad feedback comment about them. What did they do? They cancelled my order immediately! After 9 emails the only solution was, I was told, please reorder! Since the order was 375 pounds, I couldn't reorder it right away, and only got my refund back 4 days after from amazon (the 13th). They also don't provide tracking information (in my case for an order of 375 pounds). After this, they never came back to me, and their support assistant told me she would call me next week. Ordering from "Luv Stationery And IT Solutions Ltd" was really not a nice experience.

Paulo Brito - 14/12/2016 | report this review

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